Effective Date: 19 September 2026
Welcome to Nammapandit. These Terms & Conditions (“Terms”) govern your access to and use of the Nammapandit website, booking platform, and spiritual and religious services.
By accessing our website, submitting an enquiry, making a booking, making a payment, or availing any service from Nammapandit, you acknowledge that you have read, understood, and agreed to these Terms.
If you do not agree with these Terms, please do not use our website or services.
1. ABOUT NAMMAPANDIT
Nammapandit provides Hindu spiritual, religious, and traditional ritual services, including but not limited to:
* Homam / Havan
* Pooja
* Ganapathi Homam
* Navagraha Homam
* Sudarshana Homam
* Durga Homam
* Housewarming / Griha Pravesham
* Marriage-related Pooja and rituals
* Pariharam and other traditional rituals
* Sankalpam services
* Festival and devotional services
* Priest booking services
* Other Hindu spiritual and religious services offered through our platform
The exact services, inclusions, priest requirements, materials, and pricing may vary depending on the selected package and customer requirements.
Our Service History
Nammapandit has been providing spiritual and religious services since 8 June 2019.
These Terms & Conditions formally set out the terms applicable to the services provided by Nammapandit.
2. NATURE OF SPIRITUAL SERVICES
Nammapandit provides services based on Hindu religious traditions, customs, scriptures, spiritual practices, and the faith of the customer.
The services are performed with the intention of seeking divine blessings, spiritual well-being, peace, prosperity, and positive outcomes according to the relevant religious traditions.
However, spiritual and religious services are fundamentally based on faith and belief.
Therefore, Nammapandit does not guarantee any particular result or outcome from any Homam, Pooja, Pariharam, or other spiritual service.
3. NO GUARANTEE OF RESULTS
The customer expressly acknowledges and agrees that Nammapandit does not guarantee, promise, or represent that performing any Homam, Pooja, Pariharam, or other spiritual service will produce a specific, definite, or measurable result.
Nammapandit does not guarantee that any spiritual service will:
* Resolve a personal or family problem;
* Resolve financial difficulties;
* Guarantee financial gain or wealth;
* Guarantee business growth or success;
* Guarantee employment or career advancement;
* Guarantee marriage or relationship outcomes;
* Guarantee childbirth or any particular family outcome;
* Prevent future difficulties or negative events;
* Guarantee that a particular wish or intention will be fulfilled;
* Guarantee that a particular event will occur;
* Provide a 100% solution to any problem;
* Produce any specific result within a particular period of time.
Any statements regarding the spiritual significance or traditional benefits of a ritual are based on Hindu religious traditions and beliefs and should not be interpreted as a guarantee of a future result.
4. FAITH-BASED SERVICE DISCLAIMER
The customer understands and accepts that the decision to perform a Homam, Pooja, Pariharam, or other spiritual service is voluntary and is based on the customer’s personal faith, religious belief, and choice.
Nammapandit undertakes to perform the requested service sincerely and, to the extent reasonably possible, in accordance with applicable traditional practices.
However, the ultimate outcome of any spiritual practice is beyond the control of Nammapandit.
Accordingly, failure to experience an expected, desired, or perceived positive outcome after completion of a service shall not, by itself, constitute a failure to provide the booked service.
The customer agrees that spiritual services are performed as religious and faith-based practices and that no specific outcome is promised or guaranteed.
5. NO MEDICAL OR PROFESSIONAL GUARANTEE
Nammapandit does not claim that any Homam, Pooja, Pariharam, or spiritual service can diagnose, treat, cure, or prevent any disease, medical condition, or health problem.
Spiritual services should not be considered a substitute for professional medical, legal, financial, psychological, or other professional advice.
Customers should consult appropriately qualified professionals for medical, legal, financial, or other professional matters.
6. PRIEST / SERVICE PROVIDER
Nammapandit may assign an appropriate priest or religious service provider based on the nature, location, date, and requirements of the booking.
The assigned priest may perform the service according to applicable traditional practices and the information provided by the customer.
Where reasonably necessary, Nammapandit may substitute the assigned priest with another suitably qualified priest due to circumstances including illness, emergency, availability, or other unforeseen situations.
Such substitution shall not, by itself, constitute cancellation of the service.
7. CUSTOMER INFORMATION
The customer is responsible for providing accurate and complete information required for performing the service.
This may include, where applicable:
* Customer name
* Names of family members
* Date of birth
* Nakshatra
* Rashi
* Gothram
* Residential address
* Preferred date and time
* Service requirements
* Other information reasonably required for the ritual
Nammapandit shall not be responsible for consequences arising from incorrect, incomplete, or inaccurate information supplied by the customer.
The customer is responsible for checking important information before the scheduled service.
8. BOOKING CONFIRMATION
A booking shall be considered confirmed only after:
1. The required customer details have been received;
2. The applicable booking amount or advance payment has been successfully received; and
3. Nammapandit has confirmed the booking, where confirmation is required.
Submitting an enquiry or filling out a form does not automatically guarantee availability or confirmation.
9. SERVICE DATE AND TIME
The service date and time shall be mutually agreed between the customer and Nammapandit.
Customers are requested to ensure that the venue is ready and accessible at the agreed time.
Delays caused by the customer, venue access, traffic, building restrictions, security restrictions, or other circumstances outside Nammapandit’s reasonable control may affect the scheduled service.
Where the customer causes a substantial delay, additional charges may apply if additional priest or service time or other resources are required.
10. VENUE AND CUSTOMER RESPONSIBILITIES
For services performed at the customer’s residence, office, temple, hall, or other venue, the customer is responsible for:
* Providing reasonable access to the venue;
* Providing suitable space for the ritual;
* Ensuring that the venue is safe and suitable;
* Obtaining required apartment, association, building, or venue permissions;
* Informing Nammapandit about relevant venue restrictions;
* Providing basic facilities such as electricity or water where required;
* Ensuring that children, pets, and other persons at the venue do not interfere with the ritual or create safety risks.
11. POOJA MATERIALS
The materials included in a particular package will be as specified at the time of booking.
Where a package does not include certain materials, fruits, flowers, special items, transportation, venue charges, or other requirements, the customer may be required to arrange or pay for them separately.
Availability of certain items may vary depending on season, location, and market availability.
Nammapandit may replace an unavailable item with a reasonably equivalent item where appropriate.
12. PRICING
Prices displayed on the website or communicated by Nammapandit may change from time to time.
The applicable price shall generally be the price communicated or displayed at the time of booking, subject to confirmation.
Additional charges may apply for:
* Additional priests;
* Additional rituals;
* Additional materials;
* Special requirements;
* Extended service duration;
* Travel outside the standard service area;
* Parking or venue-related expenses;
* Special dates or requirements;
* Other services requested by the customer.
Any applicable additional charges will be communicated to the customer where reasonably possible.
13. PAYMENTS
Payments may be made through payment methods made available by Nammapandit, including third-party payment gateways.
Customers are responsible for ensuring that payment information submitted through a payment gateway is accurate.
Where payment processing is handled by a third-party payment gateway, Nammapandit does not intend to store complete card, banking, or other sensitive payment credentials on its own systems.
Payment gateway transactions may be subject to the terms and privacy policies of the relevant payment provider.
14. ADVANCE PAYMENT
Certain services may require an advance payment to confirm the booking.
The advance amount may be used towards priest arrangements, materials, scheduling, travel, and other service-related commitments.
The refund or cancellation treatment of an advance payment shall be subject to the applicable cancellation and refund terms communicated for the relevant service.
15. CANCELLATION BY CUSTOMER
Customers may request cancellation by contacting Nammapandit using the official contact details.
The refund, if any, will depend on:
* The service booked;
* Time remaining before the scheduled service;
* Whether priests have already been arranged;
* Whether materials have already been purchased;
* Travel or other expenses already incurred;
* The specific cancellation terms communicated at the time of booking.
Where applicable, reasonable non-refundable costs already incurred for the booking may be deducted from any refund.
16. RESCHEDULING
Customers may request to reschedule a service, subject to priest availability and reasonable notice.
Rescheduling may not always be possible for specific dates, festivals, auspicious timings, or high-demand periods.
Any additional expenses resulting from customer-requested rescheduling may be payable by the customer.
17. CANCELLATION OR CHANGE BY NAMMAPANDIT
In exceptional circumstances, Nammapandit may need to change or cancel a scheduled service due to:
* Priest unavailability;
* Illness or emergency;
* Natural disasters;
* Government restrictions;
* Safety concerns;
* Venue restrictions;
* Transportation disruptions;
* Force majeure events;
* Other unforeseen circumstances beyond reasonable control.
Where reasonably possible, Nammapandit will attempt to provide an alternative date, priest, or arrangement.
Where an alternative arrangement cannot reasonably be provided, any applicable refund will be handled according to the circumstances and applicable law.
18. FORCE MAJEURE
Nammapandit shall not be responsible for delay, interruption, or inability to provide services caused by circumstances beyond its reasonable control, including but not limited to:
* Natural disasters;
* Floods;
* Severe weather;
* Fire;
* Epidemics or pandemics;
* Government restrictions;
* Strikes;
* Civil disturbances;
* Transportation disruptions;
* Power or communication failures;
* Venue closure;
* Serious illness or emergency;
* Other unforeseen circumstances beyond reasonable control.
Nammapandit will make reasonable efforts to reschedule or provide an alternative arrangement where possible.
19. CUSTOMER CONDUCT
Customers are expected to treat priests, staff, and service providers respectfully.
Nammapandit reserves the right to discontinue or refuse a service where there is:
* Abusive or threatening behaviour;
* Harassment;
* Physical intimidation;
* Discriminatory behaviour;
* Unsafe conditions;
* Repeated unreasonable interference with the service;
* Any conduct that creates a safety or operational concern.
Where appropriate, refunds or other remedies will be handled in accordance with the applicable circumstances and law.
20. WEBSITE INFORMATION
Nammapandit makes reasonable efforts to keep website information accurate and updated.
However, there may occasionally be errors relating to:
* Pricing;
* Availability;
* Service descriptions;
* Images;
* Dates;
* Promotional information;
* Other website content.
Nammapandit reserves the right to correct such errors and update information when identified.
21. THIRD-PARTY SERVICES
Nammapandit may use third-party service providers for functions such as:
* Payment processing;
* Website hosting;
* Communication;
* Messaging;
* Analytics;
* Technology services.
Use of third-party services may be subject to the respective provider’s terms and privacy policies.
22. INTELLECTUAL PROPERTY
Unless otherwise stated, the content available on the Nammapandit website, including logos, brand names, text, graphics, images, videos, designs, website layout, original content, and marketing materials, is owned by or licensed to Nammapandit and is protected by applicable intellectual property laws.
No content may be copied, reproduced, modified, distributed, commercially exploited, or republished without prior written permission, except where permitted by applicable law.
23. CUSTOMER PHOTOS, VIDEOS AND TESTIMONIALS
Where customers voluntarily provide photographs, videos, reviews, or testimonials to Nammapandit, separate permission may be obtained where required for using such content for promotional or marketing purposes.
Customers may contact Nammapandit regarding the use of their submitted content.
Nammapandit will handle personal data in accordance with its Privacy Policy.
24. PRIVACY
Personal information submitted by customers will be handled in accordance with the Nammapandit Privacy Policy.
The Privacy Policy explains how Nammapandit collects, uses, stores, processes, and protects personal data.
Customers are encouraged to read the Privacy Policy before submitting personal information.
25. LIMITATION REGARDING SPIRITUAL OUTCOMES
To the maximum extent permitted by applicable law, Nammapandit shall not be responsible for a customer’s disappointment, dissatisfaction, or failure to experience an expected spiritual, personal, financial, professional, or other outcome where the agreed religious or spiritual service has been performed as booked.
This clause does not exclude or limit any liability that cannot legally be excluded or limited under applicable Indian law.
26. LIMITATION OF LIABILITY
To the extent permitted by applicable law, Nammapandit’s liability in relation to a service shall be limited to the nature and value of the service actually booked and paid for, except where such limitation is prohibited by applicable law.
Nothing in these Terms is intended to exclude liability for matters that cannot legally be excluded or limited.
27. NO UNLAWFUL USE
Customers shall not use the Nammapandit website or services for any unlawful, fraudulent, abusive, or prohibited purpose.
Customers shall not attempt to:
* Gain unauthorized access to the website;
* Interfere with website operation;
* Introduce malicious code;
* Misuse payment systems;
* Impersonate another person;
* Submit false information;
* Misuse Nammapandit’s brand or content.
28. LINKS TO THIRD-PARTY WEBSITES
The Nammapandit website may contain links to third-party websites, applications, or services.
Nammapandit does not control such third-party websites and is not responsible for their content, availability, privacy practices, or terms.
Customers should review the relevant third-party terms before using those services.
29. CHANGES TO THESE TERMS
Nammapandit reserves the right to modify, update, or revise these Terms from time to time.
Updated Terms will be published on the website with a revised effective date.
Continued use of the website or services after updated Terms are published may constitute acceptance of the revised Terms to the extent permitted by applicable law.
30. GOVERNING LAW
These Terms shall be governed by and interpreted in accordance with the laws applicable in India.
Subject to applicable law, disputes arising in connection with these Terms or the services provided by Nammapandit shall be subject to the jurisdiction of the competent courts in Chennai, Tamil Nadu.
31. GRIEVANCE AND CUSTOMER SUPPORT
For questions, complaints, booking-related concerns, or service-related issues, customers may contact Nammapandit using the details below.
Nammapandit
Old No. 69, New No. 153,
Lake View Road,
West Mambalam,
Chennai – 600033,
Tamil Nadu, India
Email: nammapandit@gmail.com
Phone: +91 75500 73667
Nammapandit will make reasonable efforts to review and respond to customer concerns.
32. SEVERABILITY
If any provision of these Terms is found to be invalid, unlawful, or unenforceable by a competent authority, the remaining provisions shall continue to remain in effect to the extent permitted by applicable law.
33. ENTIRE AGREEMENT
These Terms, together with the applicable booking details, service-specific terms, Privacy Policy, and other written terms expressly agreed between Nammapandit and the customer, constitute the terms governing the customer’s use of the relevant services.
34. CUSTOMER ACCEPTANCE
By booking or using a Nammapandit service, the customer confirms that:
* They have read and understood these Terms;
* They voluntarily choose to use the service;
* They understand that spiritual services are faith-based;
* They understand that no specific result is guaranteed;
* They understand that Nammapandit does not provide medical, legal, or financial guarantees;
* They have provided accurate information to the best of their knowledge;
* They agree to the applicable payment, cancellation, and rescheduling conditions;
* They agree to the Nammapandit Privacy Policy.
Nammapandit does not promise or guarantee a specific outcome from any spiritual service. The service is performed sincerely according to applicable traditional practices, while the ultimate outcome remains beyond the control of Nammapandit.
CONTACT US
Nammapandit
Old No. 69, New No. 153, Lake View Road,
West Mambalam, Chennai – 600033,
Tamil Nadu, India
Email: nammapandit@gmail.com
Phone: +91 75500 73667
Spiritual & Religious Services Since 8 June 2019
Terms & Conditions Effective Date: 19 September 2026
